Privacy Policy

At Rooftop Spins Casino, we take your privacy seriously. We understand the importance of your trust and are committed to protecting your personal information with the utmost care. This Privacy Policy outlines how we collect, use, store, and safeguard your data, ensuring complete transparency and empowering you to make informed choices while using our platform.

Data Processing and Legal Compliance

This Privacy Policy reflects our adherence to international data protection laws and online gambling regulations. Processing your personal data is fundamental to delivering our services and ensuring a safe and responsible gaming environment.

Rooftop Spins Casino operates under the oversight of Dama N.V., a licensed entity registered in Curaçao, and supported by its wholly owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. is fully licensed by Antillephone N.V., ensuring compliance with all relevant iGaming laws.

By registering an account or accessing our services, you agree to this Privacy Policy. We recommend reviewing this document regularly, as policy updates may occur over time. Continued use of Rooftop Spins Casino constitutes your acceptance of any changes.

Information We Collect

We collect a range of personal and behavioral data to provide you with secure and optimized services. This may include:

  • Account Registration Details: Name, email address, phone number, date of birth, and identity verification documents.
  • Communication Records: Any interactions you have with our team via email, live chat, or other support channels.
  • Financial & Gaming Activity: Information on deposits, withdrawals, transaction history, bets placed, and gameplay patterns.
  • Compliance Information: Documents required to verify identity, confirm your age, and comply with legal obligations such as anti-money laundering (AML) laws.

How Your Information is Used

We use your data for a variety of purposes designed to improve your experience and uphold legal responsibilities:

  • Managing deposits, withdrawals, and account balances.
  • Delivering technical support and customer service.
  • Verifying your identity and age.
  • Ensuring compliance with AML and other regulatory frameworks.
  • Sending promotional content (only if you’ve opted in).
  • Detecting and preventing fraudulent activity and abuse.
  • Conducting internal analytics to improve platform performance and user experience.

Marketing and Promotional Communication

With your consent, we may contact you with exclusive offers, bonuses, and news related to Rooftop Spins Casino. These communications may come via email, SMS, or in-app messages. You can manage your marketing preferences or unsubscribe at any time via your account settings or by contacting our support team.

Sharing Your Information

We will never sell, lease, or trade your personal data. However, certain trusted parties may access your information under specific, secure circumstances:

  • Internal Use: Across our affiliated companies and services to ensure consistent service quality.
  • Authorized Partners: Including payment providers, verification services, and technology platforms.
  • Regulatory and Legal Disclosures: When required by law or government authorities.

All data shared with third parties is protected by binding confidentiality agreements and data processing standards.

Data Security and Retention

Rooftop Spins Casino employs modern security technologies, including encryption, firewalls, and secure data centers, to protect your information. Access to your data is strictly limited to authorized personnel only.

We retain your information only for as long as necessary to meet legal, regulatory, and operational requirements. In most cases, this includes a minimum of five years following account closure, in accordance with AML legislation.

Cookies and Tracking Technologies

To provide a seamless and personalized gaming experience, we use cookies and similar tracking technologies. These tools help us:

  • Recognize returning users.
  • Analyze site performance and usage.
  • Improve functionality and usability.
  • Deliver targeted advertising (where permitted).

You may manage your cookie settings through your browser. Disabling cookies may impact some features of the website.

Your Rights Under Data Protection Laws

As a player at Rooftop Spins Casino, you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or outdated data.
  • Request the deletion of your personal data (where legally permissible).
  • Restrict or object to certain types of data processing.
  • Withdraw marketing consent at any time.
  • File a complaint with a data protection authority under applicable privacy laws such as the GDPR.